Privacy Police
We at PT Atrahdis Idea Nusantara (“Atrahdis,” “we,” “us”) care about your privacy. This page explains how we handle your information when you use our apps, websites, and services. We’ve tried to keep this straightforward while still being thorough. If you have questions after reading, Just reach out to us. What Information We Collect
Stuff You Give Us Directly
- When you sign up, fill out forms, or communicate with us, you might share:
- Basic contact details (name, email, phone number)
- Company information (business name, position, tax ID)
- Payment information (for services you purchase)
- Documents and files (company paperwork, certifications)
- Messages you send us (through WhatsApp, email, or our website)
Information We Collect Automatically
- When you visit our website or use our apps, our systems might gather:
- Usage information (which pages you visit, features you use)
- Device details (IP address, browser type, operating system)
- General location (based on your IP address)
- Cookies and similar tracking technologies
- Analytics data to help improve our services|
Information from Other Sources
Sometimes we receive information about you from:
- Business partners and service providers
- Social media platforms if you connect your account
- Public databases and publicly available sources
- Referrals from other users
How We Use Your Information
We use your information to:
Provide and Improve Our Services
- Process your requests and applications
- Manage your account
- Provide customer support
- Develop new features
- Fix bugs and technical issues
- Analyze how people use our services
Communicate With You
- Send service updates and administrative notices
- Respond to your questions
- Share information about our services
- Send notifications about your account or transactions
Run Our Business
- Comply with legal requirements
- Detect and prevent fraud
- Protect our rights and the security of our platform
- Make smart business decisions based on data analytics
Who We Share Your Information With
We don’t sell your personal information. However, we may share it with:
Service Providers
These are companies that help us run our business, like:
- Cloud hosting providers
- Payment processors
- Communication services
- Analytics services
- Marketing tools
Business Partners
Sometimes we work with other companies to provide services, and may share information to:
- Offer joint products or services
- Process your service requests
- Make relevant recommendations
Legal Requirements
We may share information if:
- Required by law or legal process
- Needed to protect our rights or safety
- Necessary to investigate potential violations of our policies
Business Transfers
If we’re involved in a merger, acquisition, or sale of assets, your information might be transferred as part of that deal.
Your Privacy Rights
Depending on where you live, you might have rights to:
- See your information: Ask for a copy of the personal information we have about you
- Fix mistakes: Request corrections to inaccurate information
- Delete your data: Ask us to erase your personal information
- Limit usage: Restrict how we use your information
- Download your data: Get a portable copy of your information
- Withdraw consent: Change your mind about permissions you’ve given us
To exercise these rights, just email us at [email protected].
How We Keep Your Information Safe
We use a variety of security measures to protect your information, including:
- Encryption for sensitive data
- Regular security assessments
- Access controls for our staff
- Secure data storage systems
While we take protection seriously, no online system is 100% secure. We’re committed to doing our best, but can’t guarantee absolute security.
International Data Transfers
We operate globally, which means your information might be processed in countries different from where you live. When we transfer data internationally, we make sure appropriate safeguards are in place to protect your information.
How Long We Keep Your Information
- We keep your information for as long as:
- We need it to provide our services
- Required by law
- Necessary to resolve disputes
- Essential for business operations
When we no longer need your information, we’ll delete it or make it anonymous.
Children’s Privacy
Our services aren’t meant for children under 16. We don’t knowingly collect information from children. If you believe a child has provided us with personal information, please contact us, and we’ll take steps to delete it.
Changes to This Privacy Policy
As our business evolves, we may update this privacy policy. We’ll notify you about significant changes by posting a notice on our website or sending you an email.
Cookie Policy
Whatare Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
Types of Cookies We Use
- Essential cookies: Required for our website to function properly
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Track visitors across websites for marketing purposes
Your Cookie Choices
Most browsers let you control cookies through their settings. You can usually:
- Accept all cookies
- Be notified when cookies are set
- Reject all cookies
Keep in mind that blocking cookies may impact your experience on our website.
Special Notice for Different Regions
European Users
If you’re in the European Economic Area, UK, or Switzerland, the GDPR or similar laws protect your data. We process your information based on:
- Your consent
- Fulfilling our contract with you
- Complying with legal obligations
- Our legitimate business interests
California Residents
Under California law (CCPA/CPRA), you have additional rights, including:
- Knowing what personal information we collect
- Requesting deletion of your information
- Opting out of sales or sharing of your information
- Non-discrimination for exercising your rights
Indonesian Users
For Indonesian users, we comply with Personal Data Protection Law No. 27 of 2022 regarding:
- Clear and informed consent
- Limitations on data collection and processing
- Data security
- Data owner rights
Contact Us
Have questions or concerns? We’d love to hear from you:
PT Atrahdis Idea Nusantara
Email: [email protected]
Phone: +62 812-3079-5233
Address: Jl. TB. Simatupang no. 41, Beltway Office Park, RT 007, RW 002, Kelurahan Ragunan, Kecamatan Pasar Minggu.
By using our services, you agree to this privacy policy. Thanks for taking the time to read it!